Shipping policy
Shipping Policy
Thank you for your interest in our pieces. We are a small team dedicated to careful craftsmanship, and this attention to detail extends to how we prepare your order. Please see our shipping timelines and information below.
Order Processing Time
All orders are thoughtfully processed, hand-checked, and carefully packaged within 7 business days (Monday-Friday, excluding holidays) of your purchase. You will receive a confirmation email once your order has shipped.
Shipping Methods & Estimated Delivery Times
Once your order leaves our studio, please allow the following timeframes for delivery based on your location:
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Local Deliveries: For orders within Lagos, delivery typically takes 2 business days after processing.
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Interstate Deliveries: For orders shipped to other states within Nigeria, delivery typically takes 4 business days after processing.
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International Deliveries: For orders shipped outside of Nigeria, delivery typically takes 5-8 business days after processing. Please note that international shipments may be subject to customs fees, which are the responsibility of the recipient.
Please Note:
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These timeframes are estimates and not a guarantee. Shipping delays can occasionally occur due to carrier volume or unforeseen circumstances, which are outside of our control.
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Business days do not include weekends or public holidays.
Tracking Your Order
Once your order is on its way, you will receive a shipping confirmation email.
We appreciate your patience and understanding. If you have any questions about your order, please don’t hesitate to contact us at cassandracollinsco@gmail.com